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We always want our policies to be clear and easy to understand — so this Privacy Policy offers a simple breakdown of what happens with your data in Love Action Project, including which details are public, which are private, and which are shared only with project creators whose projects you are supporting.

What We Collect

In order for you to create an account on Love Action Project and use the Service, we need to collect and process some information. Depending on your use of the Service, that may include:

  • information (such as your name, email, and country of residence) that you provide by signing in with your Facebook account, including if you register as a user of the Service, subscribe to our newsletters, upload or submit any comments through the Site, or request any information
  • information about your activity on and interaction with the Site and Services, such as your IP address and the device or browser you use
  • communications you send to us (for example, when you ask for support, send us questions or comments, or report a problem)
  • information that you submit to the Site in the form of comments or contributions to discussions

What is Private

This data will not be publicly displayed or revealed to other users:

  • your email address
  • your IP address
  • your phone number (required when you create or volunteer in a project)
  • communications you send to us (for example, when you ask for support, send us questions or comments, or report a problem)

We do not give your personal information to any third-party services, except when it’s necessary to provide Love Action Project Service (like when we partner with a charity organisation that requires entry clearance).

We do reserve the right to disclose personal information when we believe that doing so is reasonably necessary to comply with the law or law enforcement, to prevent fraud or abuse.

What is Only Shared with Project Creators

When you volunteer for a project, the projects creators will know your username, your email address associated with your Facebook account and any information you have written about yourself in your profile page. Visit Why Facebook Logins to find out why are prefer to use Facebook Accounts.

What is Public

When you create an account, we create a basic profile page for you on Love Action Project, containing your account name and a list of projects you have volunteered or created. Whenever your account name appears on the site (for instance, when you post comments, send messages, or volunteer or create projects), people can click your account name to see your profile. Here are some of the things that will be publicly viewable on your profile, or elsewhere on the site:

  • the account name
  • any information you choose to add to your profile (like a picture, bio, or your location)
  • projects you have volunteered
  • projects you have created
  • any comments you have posted on the Love Action Project site

Please note that each project page lists the community of users who have volunteered in the project.

Uses of Your Personal Information

We will use the personal information you provide to:

  • identify you when you sign in to your account
  • enable us to provide you with the Love Action Project Services
  • send you information we think you may find useful or which you have requested from us
  • present projects to you when you use the Service which we believe will be of interest based
  • administer your account with us
  • enable us to contact you regarding any question you make through the Service
  • analyze the use of the Service and the people visiting to improve our content and Services

We take securing your data and preserving your privacy very seriously. We never post anything to your Facebook accounts without your permission. We will never sell your data.


We want to communicate with you only if you want to hear from us. We try to keep emails to a minimum and give you the ability to opt out when we can.

We will send you email relating to your personal transactions. You will also receive certain email notifications, from which you may opt out.

We may send you service-related announcements on the rare occasions when it is necessary to do so.


We use a third-party backend database service provider (Firebase). Your account details are saved, stored and updated securely directly from your browser to Firebase. Firebase requires 2048-bit SSL encryption for all data transfer. All data is replicated and backed up to multiple secure locations.

Cookies are small pieces of information which are issued to your computer when you visit a website and which store and sometimes track information about your use of the Service. Love Action Project uses cookies to help recognize you as a repeat visitor, to improve the quality of our Service, and to try and make your browsing experience meaningful. When you enter our Site, our web server sends a cookie to your computer which allows us to recognize your computer but not specifically who is using it. By associating the identification numbers in the cookies with other customer information when, for example, you log-in to the Service, we know that the cookie information relates to you. Some of the code and cookies used by our Service are served by us, and some are served by third parties who are delivering services on our behalf.

Most web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting which includes additional useful information on cookies and how to block cookies using different browsers. By blocking or deleting cookies used on our Service, you may not be able to take full advantage of our Service.

On request, we will give you a copy of all the personal information about you that we hold. If there’s anything at all you need to know, just talk to us.

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